Privacy Policy

Who we are

This Privacy Policy explains how Extreme Security Solutions ("we," "us" or "our"), 8028 Dowdell Road, Suite 301, Tomball, Texas 77375, collects, uses and shares personal information when you visit extremesecuritysolutions.com (the "Site") or contact us through it.

Information we collect

We collect information you choose to give us, such as when you request a quote, submit a service request or email us:

• Name, company or property name, email address and phone number
• Site or property address
• Details about your project, system or service issue, including any photos or videos you upload

We also collect limited information automatically, such as your IP address, browser type, device type, pages viewed and the date and time of your visit, through cookies and similar technologies.

How we use your information

• To respond to quote requests, service requests and questions
• To schedule site surveys, installations and service visits
• To contact you by phone, text or email about your request, when you have agreed to this
• To operate, maintain and improve the Site
• To protect against fraud and misuse, and to comply with legal obligations

How we share your information

We do not sell your personal information. We share it only as needed to serve you:

• With service providers who help us run our business, such as website hosting, form handling, email and help desk software, who may only use it to provide services to us
• With manufacturers or platform providers when needed to set up, register, warranty or support equipment installed at your property
• When required by law, or to protect our rights, property or safety, or that of others
• As part of a merger, acquisition or sale of business assets

Text messages

If you agree to receive text messages from us, we will use your number only to communicate about your request or service. Message and data rates may apply. You can reply STOP at any time to opt out. We do not share mobile numbers or text message consent with third parties for their marketing purposes.

Cookies and analytics

We use cookies and similar technologies to keep the Site working and to understand how visitors use it. [List any analytics or advertising tools used, such as Google Analytics.] You can block or delete cookies in your browser settings; some features may not work as intended if you do.

Some browsers offer a "Do Not Track" setting. Because there is no common standard for these signals, the Site does not currently respond to them.

How long we keep information

We keep personal information only as long as needed for the purposes above, including to support the systems we install and to meet legal, accounting and warranty requirements.

How we protect information

We use reasonable administrative, technical and physical safeguards to protect personal information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Your choices and rights

You may ask to access, correct or delete the personal information we hold about you, or opt out of marketing messages, by contacting us using the details below. Depending on where you live, you may have additional rights under state privacy laws, and we will respond to requests as those laws require. We will not discriminate against you for exercising your rights.

Children's privacy

The Site is intended for businesses and adults. We do not knowingly collect personal information from children under 13.

Links to other sites

The Site may link to manufacturer and partner websites. We are not responsible for their privacy practices, so please review their policies.

Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will post the new version on this page and update the effective date above.

Contact us

Extreme Security Solutions
8028 Dowdell Road, Suite 301, Tomball, Texas 77375
(281) 940-0884 · contact@extremesecuritysolutions.com