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HELP CENTER
Fix it fast, before you call.
Step-by-step guides for the most common issues with fobs, locks, intercoms, gates, cameras and networks. If a guide doesn't solve it, we're one tap away.
Building not secure, people trapped or a break-in? Skip the guides. Call 911 for emergencies, or us at (281) 940-0884 for urgent system issues.
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Calling us? Have this ready.
It helps our technicians solve your issue faster, often on the first call.
- • Property name and address
- • Door, gate or device name
- • When the problem started
- • Which guide steps you tried
- • Photo of any error or lights
- • Resident or user name, if it's one person